benjamin – The Hardest Working Assistant in Wealth Management

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benjamin – The Hardest Working Assistant in Wealth Management

Aug 25, 2022 (PRNewswire via COMTEX) — PR Newswire

ATLANTA, Aug. 25, 2022

AI-driven Business Support System completes thousands of workflows and tasks, including automating the onboarding of nearly 50,000 new accounts for RIAs leveraging benjamin’s advanced capabilities and design

ATLANTA, Aug. 25, 2022 /PRNewswire-PRWeb/ — benjamin, the only business support system driven by AI and specifically designed for the wealth management industry, announced today recent productivity metrics supporting RIA businesses, including automatically opening nearly 50,000 new accounts.

Other notable milestones for benjamin this past year, include sending nearly 25,000 emails and 3,800 text messages while at the same time scheduling, confirming and following up on over 2,000 client meetings, saving RIAs tens of thousands of hours every year.

Simply put, benjamin is the hardest working assistant in wealth management, 24×7, never taking a day off, never calling in sick, providing tremendous efficiency gains for RIAs and delighting their clients with an enhanced digital service experience.

“This level of productivity by benjamin is exactly what we envisioned by building this innovative system,” said Matt Reiner, benjamin CEO. “Advisory firms have many operational and administrative aspects in their businesses that are holding them back and limiting their capacity and growth, so much so that according to many industry studies, advisors still spend more than half of their time on back office and administrative activities. Our goal with benjamin is to change that so advisors can spend more time with clients and growing their businesses so more clients are able to benefit from the fiduciary advice of RIAs.”

Business Support Systems provide RIA firms with quantifiable and significant benefits including the ability for firms to grow faster as advisors and staff are freed up to pursue business development activities, as well as retain top talent as staff no longer are spending time on manual tasks and have an enriched job experience. benjamin’s innovative, AI-driven technology synchronizes the RIA and Custodian technology stack to automate over 100 common workflows and tasks in order to bring efficiencies, scale and cost savings across the entire client experience journey.

benjamin has recently made many enhancements to the system, including developing an innovative integration with leading custodians to streamline many operational tasks and workflows. This powerful innovation has recently been recognized as a Finalist in the highly competitive Workflow Automation category in the prestigious 2022 Industry Awards Program. Additionally, benjamin is a recent graduate of the ScratchWorks FinTech accelerator, receiving investments from ScratchWorks luminary investors, including Marty Bicknell of Mariner Wealth Advisors.

“We are just getting started with benjamin and expect these eye-popping productivity metrics to double, triple and multiply even further as more and more RIA firms benefit from benjamin’s tireless efforts,” said Reiner. “We look forward to continually investing in benjamin to accelerate the digital transformation of the wealth management industry.”

About benjamin
benjamin is the financial industry’s first ever business support system driven by AI which seamlessly integrates the software tools and data used by advisors and their teams to better service their clients. benjamin elegantly automates a myriad of time-consuming and menial yet imperative tasks, providing the advisor more time to foster value-added client relationships. The productivity gained by benjamin’s presence empowers firms to quickly scale their business and profitability. Originally created by a multi-billion dollar investment advisory firm, benjamin is now independent, and used by financial advisors nationwide to better serve both current and future families. For more information, visit

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Timothy Welsh, Nexus Strategy, LLC, 415-847-4874,

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The MarketWatch News Department was not involved in the creation of this content.