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Pensioner? Provident Fund settlement delayed due to missing credit in GPF account? Govt issues instructions

Government Provident Fund settlement for pensioners: In view of complaints by retired Government servants suffering due to delayed Government Provident Fund (GPF) settlements, the Department of Pension & Pensioners’ Welfare (DoPPW) has issued instructions to all concerned departments/ministries to strictly comply with the Department’s Office Memorandum (O.M.) dated 17-07-2020.

In an O.M dated 18-08-2022, the DoPPW said it has been receiving representations/grievances from retired government servants for inaccurate and delayed GPF settlement along with interest, on their retirement, due to frequent instances of missing credits in their GPF accounts.

“The missing credits in GPF were reported mostly by subscribers, who during their service moved from one establishment to another or were assigned foreign deputation and also by officers of All India Services, who proceeded on deputation outside their cadres,” the O.M. noted.

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“In this connection, the instruction issued in this Department’s OM dated 17.07.2020 are reiterated and all Ministries/Departments and their Attached and Subordinate Offices are requested to bring these instructions to the notice of all concerned for strict compliance,” it said.

Missing GPF credit: What the 2020 OM said

The OM dated 17 July 2020 noted that GPF account is maintained by an establishment different from that generating their salary bills and deducting their GPF subscription. “Needless to say that a co-ordination mechanism between such two establishments is most crucial to avoid any lapses in updated maintenance of GPF accounts,” it said.

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This OM further made the following decisions to avoid such grievances and for the sake of greater transparency:

  • Intimate missing credit details: “It shall be mandatory for all offices maintaining GPF Accounts to intimate the particulars of missing credits, once every financial year, to the authority responsible for deducting the GPF subscription, under intimation to the concerned subscriber,” the OM said.
  • All details to subscribers: The OM said, “A complete statement of all credits, debits and interest, since the inception of the GPF account, shall be provided to every subscriber, mandatorily two years before his date of retirement and thereafter one year before the date of retirement. Any subscriber can make a representation on such a statement provided to him and the office maintaining the GPF account shall resolve the grievance within 60 days from the date of receipt of such a grievance.”